Uprise Travel ("we", "us", "our") operates the website uprisetravelgh.com and provides car hire and car rental services in Ghana. This Privacy Policy explains how we collect, use, and protect information you provide when using our website or booking services.

1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, and phone number submitted via our contact or booking forms
Travel details including pickup locations, destinations, and dates
Messages sent to us via WhatsApp or email
Basic usage data collected automatically (pages visited, browser type, device type)

2. How We Use Your Information

We use your information solely to:

Respond to your booking enquiries and confirm reservations
Coordinate your transportation arrangements
Contact you regarding your booking or follow up after your journey
Improve the quality of our service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. WhatsApp Communication

When you contact us via WhatsApp, your phone number and message content are visible to our team. WhatsApp conversations are subject to WhatsApp's own privacy policy in addition to this policy. We use WhatsApp exclusively for booking and customer communication purposes.

4. HubSpot Forms

Our booking forms are powered by HubSpot CRM. When you submit a form, your information is stored securely in HubSpot and accessible only to the Uprise Travel team. HubSpot's privacy policy applies to data processed through their platform.

5. Cookies

Our website may use basic cookies to improve your browsing experience. These cookies do not collect personally identifiable information. You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your data, please contact us at cars@uprisetravel.com.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for us to contact you at any time

8. Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Governing Law

This Privacy Policy is governed by the laws of the Republic of Ghana.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: cars@uprisetravel.com
Phone: +233 (0) 249 507 413
Accra: Buade Last Stop, Botchway Street, Nungua, Accra, Ghana
Tamale: Jiso Plaza, Jisonayili Road, Tamale, Ghana